Job Detail

Foundation Head of Business Support (Chief Operating Officer)

Date Posted: Nov 26, 2021
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Job Detail

  • Location:
    London, United Kingdom
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    Experienced Professional
  • Positions:
  • Experience:
    10 Year
  • Gender:
  • Degree:
  • Apply Before:
    Dec 24, 2021

Job Description

Foundation Head of Business Support (Chief Operating Officer)

Location: London

Closing Date: 22 Nov 2021

Job Summary

  • To work closely with and to deputise for the Chief Executive so that the Foundation is healthy, robust and growing, its services are performing and exceeding expectations, and it is valued by its stakeholders whilst making the desired difference
  • To be a senior member of the Foundation’s leadership and management team with overall day-to-day responsibility for the operations of the organisation in order to ensure the Medium-Term Strategy is being pursued effectively so that its Goals and Outcomes can be achieved
  • To lead HR and Organisation Development, Standards, Quality Assurance, Safeguarding & Welfare; to oversee organisation performance, and other areas as required ensuring legal, regulatory, policy and governance compliance at all times.

Key Responsibilities

  • To form a key part of the Foundation’s senior leadership & management team, deputising for the CEO as and when required
  • To support the CEO and to work alongside the senior leadership & management team:
    • in identifying organisational risks and developing, monitoring and delivering the Risk Register to ensure that risks are appropriately managed across all areas of the Foundation
    • in developing strategies for the performance oversight and growth of the organization and making sure they are implemented in a timely and thorough manner, and
    • in ensuring an on-going programme of communications (Internal and external)
  • To work with the Head of Finance to ensure that the Foundation secures value-for-money and achieves the best possible return from its assets and resources to further the charity’s aims
  • To oversee and to drive performance management throughout the organisation, ensuring accountability and ownership of standards and key metrics, supported by quality management information
  • Lead the Foundation’s functions for:
    • HR and for Organisation Development
    • Standards and for Quality Assurance
    • Safeguarding & Welfare

Ensuring that policies, procedures and practices are effective to meet the organisation’s current and future needs; that they are implemented throughout with appropriate delegations, training, development and accountabilities, and that there is legal, regulatory, policy and procedural compliance in practice and in accordance with our values.

  • Lead our work to continue to strengthen the organisation’s operational & administrative infra-structure in line with best practice, legislative and funding requirements including overseeing the pursuit and embedding of, and the sustained adherence to, the Premier League Charitable Foundation’s Capability Code of Practice
  • To carry out any additional responsibilities that are commensurate with the role's stature and job purpose

Personal Attributes

  • Is a visionary & strategic “ big-picture” thinker
  • Acts with integrity at all times
  • Thinks ahead, generates innovative ideas
  • Values & respects others, builds relationships, collaborates
  • Gets things done, delivers to highest of standards, takes responsibility
  • Has a precise nature and a very high attention to detail
  • Has credibility in their professional field and is able to influence and to lead to achieve results
  • Can relate comfortably with those at the most senior level, front-line staff, and diverse communities
  • Communicates confidently and sensitively
  • A problem solver, who overcomes setbacks
  • Is passionate about supporting others to achieve and the Foundation’s overall purpose, aims and values

Skills & Experience

  • At least 5 years senior management experience in leading a successful corporate function and being part of the corporate management team
  • A senior leader and role model with a successful track record in creating and translating policy into strategy, driving accountability and implementation
  • A dynamic, forward thinking people manager who leads through actions and behaviours, engenders a culture of trust, collaboration and co-working, and can demonstrate success in having created motivated and high performing teams
  • Proven experience through the practical application of ensuring legal and regulatory compliance in a relevant field and / or sector including reporting internally and externally to governance body and to regulators
  • Experience of programme and project management, performance planning, and oversight
  • Ability to command respect through credibility, build and maintain relationships with a wide variety of stakeholders, and to influence actions to achieve required outcomes 
  • Experience of working in a culturally diverse environment to a predominantly culturally diverse customer base who are growing up and live in economically deprived and disadvantaged circumstances and neighbourhoods
  • A flexible, hands-on approach

For further information about Tottenham Hotspur Foundation please follow links:

Latest published Report & Accounts

Please specify on your cover letter your current salary level and preferred working hours, either 4 days per week (28 hours) or 5 days per week (35 hours).

If you have any questions before submitting your application please contact: 

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